Rcplanet - Remote Control Toys
Home | News | New Products | Best Deals | Manufacturers | Add to Favourite | Gallery | Contact US | About US

Search RCPlanets
Start Browsing Here:
Battery Accessories
Body Shell
Car Kit
Engine Parts
Option Parts
Other Electronics
Pinions & Spurs
Radio Accessories
Servos & Receivers
Spare Parts
Tyres & Rims

Customer Service
How to Order?
Payment Methods
Warranty Terms
Shipping & Returns
Privacy Notices

RC Planet Facebook
Rcplanet Malaysia
Rcplanet Malaysia

RC Planet Twitter

XRay Official Forum

Subscribe to our NEWSLETTER!!!
Subscribe our mailing list for latest news, events and promotions!!

RC Planet Accept:

Operation Hours
SS19 Outlet
Tuesday to Friday
2.00pm - 11.00pm

Saturday & Sunday
11.00am - 7.00pm

Close on Monday

IKANO Outlet
Open daily
10.00am - 10.00pm

10.00am - 7.00pm

Saturday & Sunday
10.00am - 10.00pm

Home > Shipping & Returns

Currently, we only offer TWO courier services :


CHARGES : The shipping charges depend on the SUM of WEIGHT of the TOTAL ITEMS you buy. The shipping cost is shown once you place your order and perform CHECKOUT. It shows before payment is made.

PROCESS : Your orders will be processed DAILY during BUSINESS DAYS, from MONDAY to FRIDAY. The daily cut-off time for order processing will be at 3pm ( Malaysia Time). Orders that are placed on WEEKENDS or MALAYSIA PUBLIC HOLIDAYS will be then processed on the following BUSINESS DAY. Orders are usually delivered within 1-2 business days once the payment is CONFIRMED.

TRANSACTION SUCCEED : When the payment transaction is SUCCEEDED , we will EMAIL you an ORDER CONFIRMATION and a SHIPPING DETAIL which include TRACKING NUMBER once it is CONFIRMED. Any DELAY of the SHIPMENT or UNAVAILABILITY of PURCHASE ITEMS will be notified through EMAIL .

1. SKYNET WORLDWIDE (For Domestic Users Only: Only Applicable in Malaysia)
Normally, it will take approximately 1-3 working days for the shipment to reach its destination. In certain circumstances, it maytake up LONGER time for delivery.

2. FEDEX EXPRESS (For Foreign Users Only: Only Applicable outside Malaysia)
Normally, it will take approximately 7-14 days for the shipment to reach its destination. In certain circumstances, it may take up 3-4 weeks or LONGER for delivery due to DIFFERENT COUNTRY DECLARATION of CUSTOMS.

DUTIES & TAXES : Any IMPORT DUTIES and TAXES are to be subjected by CUSTOMERS themselves, according to their own country POLICIES. Any additional charges for CUSTOM’S CLEARANCE will be also paid by customers. We will not responsible for these CHARGES. Customs policies may VARY from country to country and change from time to time.We strongly recommend you contact your local customs for further information. All cross-border shipments are subject to scrutiny by customs authorities. Please be AWARE of any laws in your country regarding the legality of the items that you buy.
RC PLANET will not RESPONSIBLE for CUSTOMS SEIZURES if the items are being considered ILLEGAL in your country. Please be AWARE of what items CAN and CAN’T be imported into your country due to different policies.
Customers may estimate the duties and taxes by login into FedEx Website

IMPORTANT NOTES : Please note that RC PLANET reserves the right to make any adjustments on the shipping cost under certain circumstances. However, the changes of shipping cost will be informed IN ADVANCED.

GOODS RETURN : If product RETURNS due to fault AIRMAIL ADDRESS provided by customer, we will RE-CONFIRM the address again with the customers. If we found that the address is being provided wrongly by customers, then an ADDITIONAL CHARGE on shipment cost will be born.

Email Notification : FedEx provides Email Notification upon Shipping, Exception and Delivery. We will notify our cusotmers on the shipment according to the email provided by the them.

Onlice Tracking : Customers may logon to FedEx Website to track their shipment online. Just key in the Tracking Number provided by us and the customers will know about the status of their shipments.





About US | Contact US | Product Maps | Site Maps

©Copyright 2005 RCplanet.com.my
e-commerce by webShaper™